Privacy

This notice covers the authcha.cloud website. It doesn't cover the Authcha product, which runs on your own infrastructure and whose data stays with you; see the security page for how the product handles data.

What this website collects

• No cookies, analytics or tracking. The site loads no third-party scripts, fonts or images.
• Server logs. Like most web servers, ours may record standard request information (IP address, time, page requested, browser user agent) for security and troubleshooting. These logs are kept for a limited period and not used for profiling.
• Currency and theme preferences. If you switch currency on the pricing page, or switch between the light and dark theme, your browser remembers the choice in local storage on your device. It is never sent to us.

When you contact us

The contact form doesn't submit data to our servers. It opens your own email app with a pre-filled message. If you send it, we receive your email like any other and use it only to reply and to follow up on your enquiry.

Trials and license activation

When you start a trial we store the email address and company name you give, and the time and IP address of the request, to send the code, prevent repeated trials and follow up about your evaluation. When an Authcha installation activates a license, our license service stores the license ID, the installation's ID and fingerprint, the Authcha version, the console's host name, and the time and IP address. We use this to manage seats and to detect misuse of licenses. Nothing about your users, devices or network traffic is sent.

The live demo

The demo sandbox is shared and reset every 6 hours. Don't enter personal information into it. Standard server logs apply there too.

Your choices and questions

To ask what we hold about you or to have your correspondence deleted, write to sales@authcha.cloud.